A lawsuit filed by Minnesota State Attorney General Lori Swanson against National Arbitration Forum, Inc. (NAF) has been settled out of court. The Complaint filed by AG Swanson alleged that NAF was inserted as the sole arbitrator in many credit card company contracts with consumers including MBNA/Bank of America, JP MorganChase, Citigroup, Discover Card, Deutsche Financial, and
American Express and that NAF, headquartered in St. Louis Park, Minnesota, was beholden to the credit card companies. The allegations further state that the credit card companies would file disputes against consumers before National Arbitration Forum knowing that it would receive preferential treatment. Among other entities that were implicated were: NAF, Inc., NAF, LLC,
and Forthright.
If you were involved as a consumer in a credit card dispute which was handled by National Arbitration Forum, you may have a legal right to pursue a civil remedy against your credit card company and this arbitration body. Our firm’s investigation continues.